SHIPMENTS

All our shipments meet delivery times and safety standards. We rely on specialized and trusted couriers, including Bartolini, Tnt and OneExpress, who are a guarantee of professionalism and punctuality.  The products are shipped within 12 hours of confirmation of payment and are delivered within the next 48-72 hours throughout Italy.  For islands, peripheral or disadvantaged areas, shipments take 5-7 working days. Any supplement on the paid rate will be promptly communicated.

Shipping times may vary in the following cases:

For products marked "Shipped in..." 2. In the case of consignments to destinations identified as disadvantaged and/or peripheral 3. By type of product 4. Due to shipping policies relating to manufacturers. In any case, at the time of purchase you can see the estimated delivery, always indicated in working days.

The actual delivery times are then communicated when the purchase confirmation is obtained. We advise you to group your items in one order. It is not possible for us to group two separate orders made separately, therefore the shipping costs would be charged for each of them. If you choose cash on delivery payment will be added 6 € to the total order. As soon as your order is entrusted to the courier in charge of the shipment, you will receive an email with all the information related to your shipment. You can track the status of your order HERE by entering your order number and e-mail.

Disadvantaged areas

A surcharge will be added to the basic rate, for shipments that have as sender and/ or destination a place identified as disadvantaged, ie areas particularly difficult and expensive to reach.

Peripheral locations or ZTL

A surcharge will be added to the basic tariff, for shipments that have as sender and/or destination a location identified as peripheral, or in a location decentralized from urban centers or low traffic frequency.

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